Doug Sheridan



EnergyPoint Research



Managing director and founder of EnergyPoint Research in Houston, Texas.

EnergyPoint is the acknowledged standard for independent measurement and monitoring of the oil and gas industry's satisfaction with the products and services it purchases and utilizes. Through its MarketPartners® Program, the firm regularly surveys significant cross-sections of experienced industry participants involved in the selection and utilization of oilfield suppliers. Survey participants range from executives and managers at some of the world’s largest energy companies to operational and field personnel at smaller independents and regionals.

The firm publishes its closely watched annual customer satisfaction ratings and rankings across five industry segments: offshore drilling, land drilling, oilfield services, oilfield products and midstream services. Surveys measure satisfaction by organizational attribute, customer and provider type, respondent title and function, product and service category, geographic region, well and application type, and other categories and attributes.

EnergyPoint offers subscriptions to its survey results for use by industry suppliers, consultants, analysts, investors, researchers and other stakeholders. These offerings, which enable detailed analysis of EnergyPoint’s survey results, are designed to assist subscribers in identifying customer satisfaction performance of oilfield suppliers as well as the specific factors customers consider when assessing their satisfaction with and selection of those suppliers.

Both Sheridan and EnergyPoint have been featured and/or cited in many leading business and industry resources including the Wall Street Journal, New York Times, Barron's, The Sunday Times, Reuters, Dow Jones News Wire, Hart’s E&P, Oil & Gas Journal, Oil and Gas Investor, etc.

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Surviving the Promises of Technology

Over the years  technology  has played a heralded role in the oil and gas industry. It still does today. Pick up any trade publication and chances are you'll find at least one well-worn tribute to its importance. Yet, the fixation on hi-tech hasn't been without problems. It's even been value-destr ...

Doug Sheridan - EnergyPoint Research

Posted 3 months agoOpinion > Baker HughesBHGEAccelerating Technology +6

Apergy, Helmerich & Payne, Rowan Companies and Core Laboratories Garner Top Honors in EnergyPoint Research's 2018-19 Customer Satisfaction Survey

HOUSTON (February 5, 2019) – As suppliers to the oil and gas industry adjust to lower commodity prices and continuing productivity gains in the field, findings from a newly released Oilfield Products & Services Customer Satisfaction Survey conducted by EnergyPoint Research indicate companies rated ...

Doug Sheridan - EnergyPoint Research

Posted 7 months agoPress > ApergyHelmerich & PayneH&P +10

It Pays to Keep Midstream Customers Smiling

Yes, it pays to keep customers smiling. Even in the midstream. As midstream activity quickens in North America, customers are showing preferences for providers with strong operating and project-development skills. Professionalism also matters. The need for solutions is diverse and widespread. C ...

Doug Sheridan - EnergyPoint Research

Posted 10 months agoOpinion > AMLPAndeavor LogisticsCrestwood Midstream +5

Hope Is Not A Strategy

Imagine a contest between two horses. History suggests one of the animals, having lost the majority of its races against the competitor, is the slower of the two. You are given even odds. Would you bet on the slower horse? The answer, of course, is no. Only a glutton for punishment would take even ...

Doug Sheridan - EnergyPoint Research

Posted 11 months agoOpinion > OilfieldsuppliersOil and Gas Industry +7

Can American Shale Keep It Up?

The New York Times recently published an Op-Ed on the American shale industry that garnered significant attention within the oil and gas community. The piece was written by Bethany McLean , co-author of The Smartest Guys in the Room —the book-turned-documentary that many consider to be the defi ...

Doug Sheridan - EnergyPoint Research

Posted 1 year agoOpinion > Chesapeake Energy CorporationShaleshale oil industry +6
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