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Newpark Resources & Core Lab Top EnergyPoint's 2020 Oilfield Services Customer Satisfaction Rankings

HOUSTON (August 12, 2020) – EnergyPoint Research announces results from its 2020 Oilfield Services Customer Satisfaction Survey. Newpark Resources , an independent provider of drilling fluids services and systems received the top rating in this year's survey. In addition to ranking first overall, ...

Doug Sheridan - EnergyPoint Research


Posted 3 months agoPress > customer satisfactionnewpark resources

Can Oilfield Suppliers Save Themselves?

Few sectors have ever fallen farther over any extended period than oilfield suppliers have since the beginning of the current industry downturn in  June 2014 . Relative to the broader market, the sector's decline may be totally unprecedented. Six years ago, Saudi Arabia fired the round felt around ...

Doug Sheridan - EnergyPoint Research


Posted 4 months agoOpinion > WeatherfordSchlumbergerHalliburton +4

Apergy, Derrick Equipment, Newpark Resources, Gardner Denver and Dril-Quip Top 2020 Oilfield Products Ratings

HOUSTON (January 22, 2020) – EnergyPoint Research announces final results from its 2020 Oilfield Products Customer Satisfaction Survey. The survey, which has been conducted annually since 2007, is one of several EnergyPoint studies focused on the oil and gas industry's satisfaction with the product ...

Doug Sheridan - EnergyPoint Research


Posted 10 months agoPress > ApergyDerrick Equipmentnewpark resources +7

Pirates on the Prowl in the Offshore

Opportunists lurk in today's offshore oil and gas industry. And like the buccaneers of old, they are starting to make waves. Last week, Luminus Management issued a press release criticizing the management and board of Valaris . Luminus, through its affiliates, owns 18.7% of Valaris. The firm ...

Doug Sheridan - EnergyPoint Research


Posted 11 months agoOpinion > valarisENSCORowan +7

Rule of Thirds: Breaking It Down in the Midstream

Shrinking E&P budgets, weak commodity prices, the rise of environmental, social and governance (ESG) investing. The case for greater emphasis on customer satisfaction in the oil and gas industry has never been stronger. Providers of midstream services, and their stakeholders, ignore the evidence at ...

Doug Sheridan - EnergyPoint Research


Posted 1 year agoOpinion > midstreamOil Gathering LinesMarkWest Energy Partners +4

MPLX-MARKWEST-ANDEAVOR REPEATS AS NORTH AMERICA’S TOP-RATED MIDSTREAM PROVIDER; PLAINS ALL AMERICAN, CRESTWOOD, ALTAGAS AND BOARDWALK ROUND OUT TOP FIVE

Infrastructure & Services Needed to Facilitate Continued Oil and Gas Development and Growing Exports Place Midstream Providers in Spotlight HOUSTON (November 5, 2019) – EnergyPoint Research, the leading provider of customer satisfaction ratings for the oil and gas industry, announces results from ...

Doug Sheridan - EnergyPoint Research


Posted 1 year agoPress > oil and gas midstreamSurveyMPLX +10

2019 Gasoline Retailers Survey Result Released by EnergyPoint Resaerch

Newly released results from EnergyPoint Research's 2019 Gasoline Retailers Customer Satisfaction Survey show notable changes since last year, with Wawa, Kum & Go, Sheetz and Costco seeing their top-ten rankings improve. In addition, Kwik Fill, Phillips 66 and BJ's Wholesale Club moved into the top ...

Doug Sheridan - EnergyPoint Research


Posted 1 year agoPress

Surviving the Promises of Technology

Over the years  technology  has played a heralded role in the oil and gas industry. It still does today. Pick up any trade publication and chances are you'll find at least one well-worn tribute to its importance. Yet, the fixation on hi-tech hasn't been without problems. It's even been value-destr ...

Doug Sheridan - EnergyPoint Research


Posted 1 year agoOpinion > Baker HughesBHGEAccelerating Technology +6

Apergy, Helmerich & Payne, Rowan Companies and Core Laboratories Garner Top Honors in EnergyPoint Research's 2018-19 Customer Satisfaction Survey

HOUSTON (February 5, 2019) – As suppliers to the oil and gas industry adjust to lower commodity prices and continuing productivity gains in the field, findings from a newly released Oilfield Products & Services Customer Satisfaction Survey conducted by EnergyPoint Research indicate companies rated ...

Doug Sheridan - EnergyPoint Research


Posted 1 year agoPress > ApergyHelmerich & PayneH&P +10

It Pays to Keep Midstream Customers Smiling

Yes, it pays to keep customers smiling. Even in the midstream. As midstream activity quickens in North America, customers are showing preferences for providers with strong operating and project-development skills. Professionalism also matters. The need for solutions is diverse and widespread. C ...

Doug Sheridan - EnergyPoint Research


Posted 2 years agoOpinion > AMLPAndeavor LogisticsCrestwood Midstream +5

Hope Is Not A Strategy

Imagine a contest between two horses. History suggests one of the animals, having lost the majority of its races against the competitor, is the slower of the two. You are given even odds. Would you bet on the slower horse? The answer, of course, is no. Only a glutton for punishment would take even ...

Doug Sheridan - EnergyPoint Research


Posted 2 years agoOpinion > OilfieldsuppliersOil and Gas Industry +7

Can American Shale Keep It Up?

The New York Times recently published an Op-Ed on the American shale industry that garnered significant attention within the oil and gas community. The piece was written by Bethany McLean , co-author of The Smartest Guys in the Room —the book-turned-documentary that many consider to be the defi ...

Doug Sheridan - EnergyPoint Research


Posted 2 years agoOpinion > Chesapeake Energy CorporationShaleshale oil industry +6

EnergyPoint Research Announces Oilfield Products & Services Survey Results

GLOBAL SURVEY INDICATES OILFIELD SUPPLIERS ARE INCREASINGLY FOCUSED ON CUSTOMER SATISFACTION Ensco, Helmerich & Payne, Core Laboratories and Derrick Equipment Garner Highest Ratings in Satisfaction and Service HOUSTON (February 7, 2018) – As upstream activity begins to accelerate, spurred o ...

Doug Sheridan - EnergyPoint Research


Posted 2 years agoPress > Derrick EquipmentCore Lacustomer satisfaction +5

MPLX/MarkWest, Plains All American and Williams Rate Highest in EnergyPoint Customer Satisfaction Survey

Overall Customer Satisfaction Levels Rise As New Entrants Help Boost Scores in Several Areas As reality of a “lower-for-longer” commodity-price environment settles over North American oil and gas markets, midstream services providers are redoubling their efforts to provide customers with reason ...

Doug Sheridan - EnergyPoint Research


Posted 3 years agoPress > MPLXMarkWestPlains All American +7

For Oilfield Suppliers, It's Adapt or Die

Oil prices are rebounding from their collapse that began in 2014. But for upstream suppliers, it's no time to celebrate. Despite improved conditions, it's going to take more than $60 crude to rebalance the oilfield. Structural oversupply—too many players chasing too few dollars—is the problem. Re ...

Doug Sheridan - EnergyPoint Research


Posted 3 years agoOpinion > Oil and GasSchlumbergerCameron +12