International Business Communication Skills

Learn more Date of Training
24 Jun 2019

This practical course, which includes realistic exercise and role-play scenarios, will help you improve your international business communication and influencing skills and project a more professional image.

What you will learn:

  • the business communication skills required by international managers
  • how to assess the effectiveness of your international communication skills and opportunities for development
  • the key principles for successful international communication
  • how to communicate more effectively (orally and in writing) in order to achieve your objectives
  • how to increase your effectiveness in leading and participating in international business meetings
  • how to write business proposals and reports which persuade clients and colleagues towards your point of view
  • how to deliver successful business presentations to an international audience

Training method

Over half of this course is dedicated to realistic exercises, and role-play scenarios to give you the opportunity to practise your international communication skills and build your confidence. You will need to bring your own laptop with Microsoft PowerPointTM pre-installed.

35 hours CPD accreditation

International communication skills

  • Critical competencies for international managers and senior professionals
  • Personal effectiveness and relationship management

Principles of international communication:

  • The international communication process
  • Communicating for results
  • Communication barriers and how to overcome them
  • Analysing the international audience
  • Cross-cultural communication

Oral communication and meeting skills

  • Principles of oral communication
  • How to use the phone positively and profitably
  • Productive business meetings:
    • The hidden costs of business meetings
    • What goes wrong in meetings?
    • Before the meeting: purpose, planning, people, the agenda
    • During the meeting: leadership, methodology, participation
    • After the meeting: ending, evaluation, implementation
    • Meeting skills situations: what would you do?

Effective writing skills

  • Principles of effective writing
  • Looking from outside-in: understanding the other person's needs
  • Your e-manners: sending and receiving email
  • How to write winning proposals
  • Effective report-writing

International presentation skills

  • The characteristics of successful international presenters
  • How to plan, prepare and practise presentations
  • How to handle difficult questions
  • Presentation clinic: individual mini-presentations, feedback and coaching

Action planning for improving your international communication skills

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Date of Training

24 Jun 2019

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