Effective Conflict Resolution and Dealing With Difficult People For Engineers And Technical Professionals
26 September 2018 | Kuala Lumpur, Malaysia
When confronted with a challenging personality or situation, most people will either avoid, confront, or concede rather than engage constructively. This workshop will prepare you to respond intelligently rather than react emotionally. It will help you change your attitude and behaviour, transform your relationships, and not waste time trying to change others.
What will you learn?
* Understand the basic principles of conflict resolution
* Choose the right words and tone
* Understand what is not being said
* Create a work environment that minimizes the potential for conflict
* Change your attitude and change the relationship
* Identify five approaches to conflict and how to communicate with each
* Recognize three types of challenging people and how to deal with each type
* How to work with a challenging boss
* Learn strategies for dealing with other types of difficult and annoying people
* Give praise and compliments easily
Download course details today - Click here!
About your Expert Course Director: David Goldwich
David Goldwich, The Persuasion Doctor - teaches people how to become more influential, compelling, and irresistibly persuasive. David speaks internationally and conducts workshops in persuasive business presentations, negotiation, storytelling for leaders and business professionals, and other areas of influence and persuasion. He is the author of four books, including Kickass Business Presentations: How to Persuade Your Audience Every Time.
Register now to enjoy our 3 for 2 Bundle Promo.
TEAM EARLY BIRD
Influence and Persuasion Skills For Engineers and Technical Professionals – ALL Days
Team of 3, per participant
Influence and Persuasion Skills For Engineers and Technical Professionals – TWO Days
Effective Conflict Resolution And Dealing With Difficult People For Engineers And Technical Professionals
To learn more about this training course, simply:
- reply to emailEQ@petroedgeasia.com to obtain more information and registration details
- click to download the full brochure complete with registration details or visit www.petroedgeasia.net
- call +65 6741 9927 to speak with Chang
- click here to send a Call Back Request
- Live chat is also available. Click HERE to chat with us about this course.
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This premier Oil & Gas training course is proudly brought to you by petroEDGE.
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Date of Training
26 Sep 2018Oil and Gasoil and gas trainingpetroedgePetroEDGE Training ProviderKuala Lumpurconflict resolutionEngineers and Technical Professionals
MY 28 Aug 2019
MY 21 Aug 2019
MY 20 Aug 2019
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