Job

Service Desk Associate

Posted by Progressive GE

10-Aug-2017


Location
Broomfield

State
Colorado

Salary
competitive

Job Ref
PR-32593165_1502382371



One of the most stable, fast growing I.T Businesses in America is looking for a Service Desk Associate in one of its offices in the Broomfield, CO.

Are you a Service/Help desk Support consultant looking for the next challenge?

What will you be doing?

As a Service Desk Associate, you will:

- Provide first line technical support for local and remote users

- Identifies, diagnoses isolate, and resolves problems

- Supporting commercial (COTS) software, customer specific applications, internet browsers, desktops, laptops, mobile devices and more

- Will perform PC installations.

The role of the Service Desk Associate is vital for the smooth performance of operations so my client is ready to provide a competitive compensation for someone dedicated and passionate about his or her work.

Who should you be?

  • Minimum 1 year of technical support experience in a call centre environment
  • Proven hardware/software troubleshooting experience
  • Proven experience providing effective and professional communication, addressing moderately complex technical issues via telephone, email, and chat
  • Demonstrated commitment and ability to provide excellent customer service
  • Ability to work well with all teammates in a fast-paced SLA driven environment


  • Who will you be working for?

    If you can work collaboratively and have a desire to grow your portfolio of technical and development skills, this could be then what are you waiting for.

    In return, you will get a very competitive rate and an atmosphere full of opportunities for career progression and the chance to both put in use and improve my client's operations through your technical skills.

    If you are interested in this position, please send me your application with an up to date CV as soon as possible and I will get back to you shortly. Please excuse if I do not come back to you within a week. This could mean that there are a lot of application coming in and other profiles fit better. I am definitely interested in getting to know you as well though, and get back to you as soon as possible with other suiting positions.

    Looking forward to hearing from you.

    Sthree US is acting as an Employment Business in relation to this vacancy.
    Skills
    Not Specified

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