BP's new Upstream Digital organization has been set up as a digital leader to transform the Upstream business with world-class digital solutions. We are recruiting key talent to the Digital extended leadership team to help us build the capability needed to collaborate, build, deploy and sustain value effectively in our unique Agile culture. Reporting into the Digital Center of Expertise, BP Upstream's Chief Designer (CD) is accountable for envisioning the direction and executing the core user experience (UI and UX) design elements in the digital portfolio.
Understands fluently the overall technology portfolio. Collaborates with digital Chief Product Owners, Initiative Product Owners and regional and functional stakeholders to understand their digital product roadmaps and requirements.
Defines Upstream's direction for UI and UX and ensures tight integration into the roadmaps to deliver world-class innovative customer-centric user experiences.
Steers, and is accountable for cross-functional product development teams to build designs that meet requirements - including design specification documents, user flows, wireframes, prototypes, etc.
Drives Upstream's end user experience design from an end-toend perspective, including discovery, ideation, conception, detailed design, prototypes, and validation across multiple products and areas.
Leads and steers building an enterprise-wide community of practice, providing guidance on UX and UI design to realize the vision. Coaches Upstream professionals (non-designers) to deepen understanding of Design Thinking methods and user centered practices.
Gains support for the UI/UX vision and direction from senior functions, regions, digital and other technical leadership as well as from senior technical experts.
Provides direction, manages performance, coaches and mentors Lead Designers in providing engaging and intuitive user experiences for digital products
Oversees and monitors all user research, persona development, usability testing, contextual inquiry, surveys, A/B testing and task analysis as well as facilitates workshops with senior stakeholders and end users.
Defines the experience strategy by facilitating work sessions and opportunity workshops with product teams and users to articulate key design goals, plans and requirements
Audits the landscape competitively and comparatively for inspiration as well as design ideas that can be utilized in the current design process
Leads and monitors the overall BP user experience and product design efforts for the team, ensuring the delivery of a high-quality service and product development
Manages interfaces with Upstream Technology Teams, IT&S Teams and external partners and vendors to position BP as an informed buyer in the space of digitization.
Tracking digital and design trends for inspiration as well asdesign ideas that can improve solutions and working processes
Collaborates with cross functional teams: Product, Marketing, and Technology leaders to ensure successful development, release, and launch of a best-in-class product.
Education: Undergraduate Bachelor's Degree in a field of design that may include HCI, Communication Design, Product Design, Computer Science, Industrial Design, Design Research. Master's degree in Design or equivalent area preferred.
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